Last updated: [2025/07/18]

Thank you for shopping with [The Closet Passport]. Below you’ll find information about our shipping and return policies to ensure a smooth and transparent shopping experience.

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📦 Shipping Policy

Processing Time

All orders are processed within [1–3 business days]. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Times

Shipping charges for your order will be calculated and displayed at checkout.

Note: Delivery times may vary due to location and external factors such as holidays or carrier delays.

Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with a tracking number.

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🔁 Return Policy

We want you to love your purchase. If you're not satisfied, we offer returns under the following conditions:

Eligibility

• You must request a return within [14/30] days of receiving your order.

• Items must be unused, in original packaging, and in resellable condition.

• Proof of purchase (order number or receipt) is required.

Non-Returnable Items

• Final sale items

• Personalized or custom products

• Perishable goods (if applicable)

How to Start a Return

To initiate a return, contact us at [skylarcjenkins@gmail.com] with your order number and reason for return. We’ll provide instructions for the next steps.

Refunds

Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund. If approved, your refund will be processed back to your original payment method within [5–10 business days].

Return Shipping

• Customers are responsible for return shipping costs unless the item was defective or incorrect.

• We recommend using a trackable shipping method.

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📩 Questions?

If you have any questions about your order, shipping, or returns, feel free to reach out to us:

📧 Email: [skylarcjenkins@gmail.com]
📞 Phone: [+1 7702892284]